Frequently Asked Questions
YOUR EVENT, OUR EXPERTISE
Answers to your marquee hire questions
This FAQ page provides answers to some of the most commonly asked questions about our marquee hire services. Whether you're organising a wedding, corporate event, or special celebration, we’re here to help ensure everything runs smoothly.
If you can’t find the information you need, feel free to reach out to our team – we’re always happy to assist with any additional queries.
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Which is the best type of marquee, traditional pole peg or a frame marquee?There is no ‘better’ option, both have their merits. We find that some clients prefer a pole peg marquee for the vintage feel, which is very popular at the moment. The inner poles can be used for additional decoration, flowers, lights etc. The freestanding frame benefits from no internal obstructions and can be used on either grass or hardstandings.
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Can a marquee be joined to my house?Frame marquees are freestanding – without guy ropes which makes then ideal for using as a extension to a house or building. They come in a range of sizes and can be linked together if necessary to fit awkward shaped areas.
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Will the marquee damage the grass?The grass should not suffer because of the marquee. It may be a little lighter in colour when the marquee is removed but should soon recover with no lasting damage.
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Does a marquee have to go on grass?No, marquees can be used on most surfaces because they can be anchored to the ground or held in place with ballast weights.
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Who arranges the power supply?We require access to a standard 13 amp supply for our equipment. However, your caterer and entertainment may want extra power. We will advise on electrics or generators.
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Do you have a site where we can have a marquee?We do not have a site but will tell you about locations in your area where we have worked in the past.
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What happens if there are water pipes and cables under the marquee site?We ask the client to inform us of any underground services. If this is not possible, ballast weights can be used to anchor the marquee.
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What size marquee do I require?The size is determined by the number of guests and what else is going into the marquee, such as dance floors, reception areas or exhibitions. We will advise you on what we recommend after we have discussed your requirements.
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Can a marquee be erected on an uneven site?A completely flat surface is very unusual. Until the whole area of the marquee is determined, it looks worse than it is. When the marquee is erected and the tables and chairs are in place, a slight slope is not noticeable. In cases of a definite slope within the marquee site, we can use cassette flooring or scaffolding to level the area. We have staff members who have completed a scaffolding course for these occasions.
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Who supplies the generator?We will advise on the size and type of generator required and can arrange this for you?
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I have no space for a marquee but I have a large building. Can it have a lining fitted?When space is at a premium, lining an existing building is an ideal alternative. When fitted out, it can look exactly the same as the inside of a marquee.
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When will the marquee be delivered?The marquee is normally delivered one or two days before the event depending on the size and internal decoration. This gives time for caterers to set up and for internal decorations and flowers to be put in place.
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When will the marquee be collected?The marquee is usually collected within a day or two after the event.
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What happens if I have to cancel my event?This is clearly explained in our terms and conditions which will be included with your quotation.
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How much will it cost to hire a marquee?The cost of the marquee depends on many things, the size, the time of year, the length of hire and travelling costs. We will provide a quotation that takes all these things into consideration.
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Will someone come and look at my site?We offer a free no-obligation site visit by our representative, who can also provide detailed drawings of the layout suggestions.
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When should I book my marquee?It varies but the sooner you book, the better. We are always heavily committed during May – August with annual events, so we get fully booked very quickly during this period. All we require in the early days is an indication of the final number of guests and the date. We then remove your marquee and furniture from our ‘available’ hire stock. A team of erectors are also allocated at this stage.
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Can I contact someone during my event if I have a problem?Yes, our phones are constantly monitored and any urgent messages will be responded to as soon as possible.
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Why should I use James Fletcher Marquees?We have been established for over 30 years and most of our members of staff have been with the company since the mid 80’s. We are members of MUTA the trade organisation for marquee organisations and all our team leaders hold NVQ Level 3 in Temporary Structures for Events. Our client base is wide and varied and our repeat orders account for over 80% of our annual workload. Why not take a look at our testimonial page to see what our customers have to say?
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What happens if my guest numbers change after I have confirmed my booking?We appreciate that numbers fluctuate right up the week of the event and accept that minor changes are inevitable.
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What is the delivery area for marquee hire?We offer a nationwide service.
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Who sets our the furniture?This is normally done by the client or caterer. We can provide a lay-out suggestion for the marquee but clients and caterers usually work together to decide their preferred option.
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What type of floor will be supplied with the marquee?We provide a wide range of flooring or carpet options from cord carpet with PVC underneath to suspended cassette flooring.
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What colour is the carpet when I hire a marquee?Our standard stock colour is charcoal as experience has shown us that marks and spills that occur during the event are less noticeable than on some other colours. We can purchase coloured carpets on behalf of clients if they wish to incorporate them into a colour scheme.
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Do you supply tables and chairs when I hire a marquee?We have a wide range of furniture for hire and have contacts with other furniture suppliers if you are looking for something out of the ordinary. Visit our website James Fletcher Event Furniture to see our range
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What type of heating will be used in the marquee?We recommend propane gas ducted blowers as the most cost effective and safe.
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Can we use a marquee for a winter wedding?Marquees can be used throughout the year. Some of our largest events are during December when we supply marquees for corporate Christmas parties. Thermostatically controlled heating ensures they are as warm as a function suite.
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Are marquees safe and secure during windy weather?Frame marquees are designed to be more stable that traditional pole peg marquees so these are the preferred option for winter use. However this does not rule out the use of the traditional marquee. We monitor the weather daily for each area and take the required precautions for anchoring the marquees to the ground,
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Can you supply a marquee that the sides roll up and down if the weather is hot?The marquee sides are installed using hooks along the top and laced together. They can easily be removed and refitted.
Why choose James Fletcher Marquee Hire?
At James Fletcher Marquee Hire, we believe that your event deserves nothing less than the best. With over 30 years of experience, we offer high-quality marquee solutions tailored to your unique needs, whether it’s a wedding, corporate event, or special celebration. Our expert team is committed to delivering exceptional service and creating a memorable experience with stunning marquees and meticulous attention to detail, ensuring your event is a success from start to finish.
Expertise & Experience
With over 30 years in the event industry, James Fletcher Marquees brings unmatched experience and knowledge, ensuring your event runs seamlessly from start to finish.
Tailored Solutions
We understand that every event is unique. Our team works closely with you to customise marquee designs and setups that perfectly match your vision and requirements.
High-Quality Equipment
We pride ourselves on offering only the finest quality marquees and event furniture, ensuring your event looks stunning and is comfortable for all guests, no matter the weather.
Comprehensive Service
From site surveys and planning to delivery, setup, and takedown, our dedicated team manages every detail, providing peace of mind and a stress-free experience.
Fletchers were absolutely fantastic from start to finish. Peter provided excellent advice and had vast knowledge of what works and what doesn't which is exactly what we needed! The team who erected and took the marquee down worked so hard and were so professional. Overall, an excellent service that I would definitely recommend to others
Charlotte & Mark
Client Review
Fletcher marquees provided a wonderful service for our wedding marquee from start to finish. We were able to finish the marquee how we liked and no job was too much for them. Many thanks
Wendy & Joseph
Client Review
Fletcher Marquees could not have been more helpful, from the initial planning and helpful laying out of the marquee to the guys who come and put up the marquee. Everything was of first class quality and nothing was too much trouble. We would recommend Fletcher Marquees as being the most efficient, professional and personable team. Thank you so much
April & Richard
Client Review
Unit 4, Wolsingham Industrial Estate,
Durham Road, Wolsingham
County Durham, DL13 3JW
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